Delivery Information

Terms and Conditions:

To shop at this online store, you must be 18 years of age or older. If you are under the age of 18, you need to be accompanied by your parents or guardians to shop in this online store.

Shipping Policy:

Our aim is to ship the product to you on the delivery location you requested in your order and on the shipping date we specify (updated on the order confirmation) at checkout of your order; if we do not anticipate being able to We will try to notify you of the delivery date. However, to the extent permitted by law, we will not be liable to you for any loss, liability, cost, damage, charges or expenses incurred by you as a result of any delay in shipment.

Refund/Return/Order Cancellation Policy:

All products are not subject to refunds and returns. If for any reason you are not 100% satisfied with the product, you can return it within 30 days of order and subject to our returns policy. Products must be returned unused, with no product tags tampered with or removed, and in the original box or bag (if applicable). This policy applies only to those items on this online store that are not on the No Returns/Exchanges list of brands/products.

Checkout and payment process:

You can use the payment methods listed on the platform

If you have any questions, please contact us：

Telephone:(+852) 21172181, (+852)69450032
Email us: sales@richzonetech.com